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At A Automotive Tire Pros, we take pride in offering the best customer experience to Colville, WA, Kettle Falls, WA and Chewelah, WA. We strive to provide our customers with the best experience possible each visit.
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361 W 5th Ave Colville, WA 99114 Phone: (509) 684-6945
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Selected Category: Engine Repair and Diagnostics
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First of all I told my son NOT to take his car here that they were the worst Colville has to offer. I told him that they charge way to much, and they are not that good, but he wen't with them anyway. My son's car was over heating, they kept it over night, and called him the next day and told him it was fixed, they charged him $322.66 and the car was NOT fixed, it still got hot. I would NEVER take anything to them, they looked him right in the eyes and lied to him. If you have a toaster that needs fixed you might give them a try, but don't take your car to them. This is my honest view of them. I hope this helps someone.
Business reply to this review:
Eric as a first time customer I apologize that we didn't meet your expectations. We talked on the phone and this story here is different than what we talked about, so I am confused on what to believe. As stated to you and your son being limited in the time you allowed us to work on your car and the initial Customers Concerns talking to your son we did address it all, this is very unfortunate that we did not know you were loosing coolant, we had no evidence or reason to believe coolant loss was an issue. Just the fan wasn't coming on causing the engine to overheat (This only happened once told by your son). We could not drive your car for the 20+ miles your Son stated to us before it overheated again, I did offer, if you could leave us the vehicle, to check for head gasket issues now knowing coolant loss was going on for no charge to you. You could not due to time restrictions. Diagnostic work is a step by step process and you have to have the basics working before condemning major engine issues. I hope this helps with more explanation and that your son made it home.
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